What would a typical day look like as a Key Account Manager?
You would spend your days either at our office, or onsite with our largest 3-4 clients, serving as an empathetic trusted advisor who knows the ins and outs of their integrated security systems and infrastructure like the back of your hand. You would build deep and meaningful relationships with people at all levels at those client sites, so that you could anticipate needs, solve problems, take in new order requests, and serve those customers in an impactful way. You would partner with our Executive Vice President to capture new opportunities to strengthen the integrated security systems we've implemented for those clients with new systems, technology, and services. You would fully own the delivery and outcome for the client, from the initial sale/order processing through launch and ongoing maintenance. You would leave every day knowing you made a difference, and were keeping your customers safe.
This is an ideal role for a resourceful, service-minded person who is passionate about learning the technology and every aspect of their projects, who builds strong relationships, and who wants to make a major impact – with us, and with our clients. You would be integral to our growth, and we envision you leading us to great heights long-term.
Why Join Us?
SecurAlarm is different, and it starts with our focus on you. We expect our team to deliver an exceptional experience for our clients, and we believe that starts with US delivering an exceptional experience to our team. We don't always get it right, but we ask that you teach us how to grow and improve our service to you, and our service to our clients. We uniquely and individually challenge each and every person to continuously grow – and never to settle. We are dedicated to building leaders and promoting creative thinking to get things done. And we truly care.
We are changing the face of how security is delivered and how businesses are protected. Our dedication to engineering, installing, and servicing the highest quality integrated security systems for our clients using cutting edge technology has earned us a reputation of excellence. Our entrepreneurial spirit is the energy that drives us to be a leader in integrated security solutions in West Michigan. And we encourage every member of our team to contribute to that.
Is this role right for you?
What will you be doing in this role?
SecurAlarm Systems is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.