Sales Development Representative

Job description

The Role: 

Your role as a SDR will be to reach out and engage potential customers to create new sales opportunities and pipeline for SecurAlarm’s sales organization. To accomplish this, you will work closely with the Account Executive team. This position lays the foundation for a successful career in sales, marketing, customer support, and other areas of the business. There is a path for career growth within SecurAlarm for the right candidate that is willing to learn and work toward that goal.

What does the typical day as an SDR look like?

  • Leveraging a variety of outreach tools such as phone, email, and social platforms (LinkedIn) to develop interactions with potential customers
  • Understanding and effectively delivering the SecurAlarm value proposition
  • Articulating our service capabilities to schedule meetings for your Account Executive partners
  • Remotely quoting and selling the value of services contracts over the phone
  • Achieving and exceeding weekly/monthly metrics (meetings scheduled, opportunities created, sales, etc)

Individual Performance Indicators: 

  • Meetings with Impact
  • Phone Calls
  • LinkedIn Connections
  • Outbound Emails
  • Selling Service Contracts
  • Quoting Service Contracts
  • Building Talk Tracks / Materials

Why Join Us?

SecurAlarm is different, and it starts with our focus on you. We expect our team to deliver an exceptional experience for our clients, and we believe that starts with US delivering an exceptional experience to our team. We don't always get it right, but we ask that you teach us how to grow and improve our service to you, and our service to our clients. We uniquely and individually challenge each and every person to continuously grow – and never to settle. We are dedicated to building leaders and promoting creative thinking to get things done. And we truly care.

We are changing the face of how security is delivered and how businesses are protected. Our dedication to engineering, installing, and servicing the highest quality integrated security systems for our clients using cutting edge technology has earned us a reputation of excellence. Our entrepreneurial spirit is the energy that drives us to be a leader in integrated security solutions in West Michigan. And we encourage every member of our team to contribute to that.


  • An outgoing personality
  • Highly organized and can easily adapt to change
  • Ability to think on your feet in a conversation - ask and answer questions with ease
  • Can develop and create engaging materials to support your efforts
  • Great at finding ways to motivate yourself and your teammates
  • Able to learn tools and processes quickly
  • Have a “never stop learning” mentality and can apply it daily
  • Have had 1-2 years of professional experience in sales, customer service, or other related fields
  • Basic technical knowledge of networks, IT infrastructure, electrical theory, software interfaces, and the ability to understand blueprints and experience in tech
  • Must possess a valid driver's license, and be able to pass background screening and drug test (including marijuana) (our Security License with the State of Michigan requires thorough background checks and places certain restrictions on hiring)
  • Must be able to see, hear, speak and write clearly in order to communicate with employees and/or other customers.

    SecurAlarm Systems is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.